Privacy Policy

Effective Date: September 12, 2022

Andalusian Olives has adopted this privacy policy (this “Policy”) in order to inform you of its policies with respect to the personal information Andalusian Olives collects about you through our interactions with you and through our products, services, events, and programs – including our website located at www. andalusianolives.com (the “Website”), Andalusian Olives mobile application (the “Mobile App”), and transactions completed at Shake Shack physical locations (each a “Service,” and collectively, the “Services”).

In this Policy, the terms “Andalusian Olive,” “we,” and “us” refer to Andalusian Olives, LLC and its wholly owned and operated locations. This Policy does not apply to information collected by Andalusian Olives licensees, which maintain their own privacy policies and procedures.

By using any of the Services, you consent to the terms of this Policy.


The Personal Information Andalusian Olives Collects and How We Use It

In connection with your interactions with us through the Services, we may collect personal information from you or from other sources. This information may be information that you directly provide to us, such as information that you provide when you visit the Services, or information that is passively or automatically collected from you, such as information collected from your browser or device. The personal information we collect may identify you directly (e.g., your name). We also collect certain information that does not identify you directly, but in certain circumstances could allow you to be identified indirectly (e.g. certain technical data associated with devices that you use to interact with the Services).

For California residents only, please see the section below entitled “California Residents.” In that section we provide additional detail on our collection and use of personal information as that term is defined in California law.

In some instances, Andalusian Olives may also collect information from third party sources, upon whom we rely to provide the Services. We use both business partners and service providers, such as payment processors and analytics providers, to perform services on our behalf. Some of these partners may have access to information about you that we may or may not otherwise have (for example, where you sign up directly with that provider) and may share some or all of this information with us. We may use this information to administer and improve the Services and to conduct marketing and advertising campaigns.

In response to public health guidance or mandates from government authorities, we may collect health data from our guests as we deem appropriate to provide a safe space for them and our employees.


How We Protect Your Information

Andalusian Olives uses technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information.

Examples of our safeguards include firewalls, data encryption, physical access controls, and administrative informational controls. As a result, we recommend that you help us keep your information safe by taking reasonable steps such as keeping your passwords private, changing them from time to time, and not disclosing personal data in places that can be accessed publicly.


Data Retention

We retain your information only for as long as is necessary to provide the Services and to fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.


“Cookies” and Advertisers

The Website and the Mobile App server, or the servers of companies that are used to operate the Website and the Mobile App, may place “cookies” on your computer or device, store data in your computer browser or access features on your mobile device in order to allow you to use the Website and the Mobile App and to personalize your experience. A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer or device. Cookies and browser storage allow us to recognize your computer or device while you are on our Website and the Mobile App and help customize your online experience and make it more convenient for you. Cookies and browser storage are also useful in allowing more efficient log-in for users, tracking transaction histories, and preserving information between sessions. The information collected from cookies and browser storage may also be used to improve the functionality of the websites and applications.

Most web browser applications (such as Microsoft Internet Explorer, Google Chrome, Firefox and Apple Safari) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies or other device tracking features, however, you may not be able to use certain functions of the Website or the Mobile App.


Links to Other Sites

In some areas of the Website or the Mobile App, we may provide a link to another website. Other websites, including social media sites, have their own policies regarding privacy and security, and these may vary from ours.


California Residents

This section supplements our Policy with additional information for California residents only. The California Consumer Privacy Act (“CCPA”) provides specific protections and rules with respect to California’s own definition of “Personal Information,” which includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information includes any health data that we may collect in response to public health guidance or mandates from government authorities. As noted above, we collect information that you provide directly when you register for or use the Services, user credentials that you supply directly when you register for or update your login information to use the Services, demographic data, payment data, device data, usage data, location data, information about your interests and preferences, third party integrations, and other third party data. The below chart provides additional detail on the categories of Personal Information we collect and the purposes for which we use Personal Information, as to both our guests, our shareholders, and our employees.


Categories of Personal Information Collected Business Purposes for Collection
Personal Identifiers (e.g., name, email address, and date of birth)
  • Marketing (including advertising, customer acquisition and lead generation, performance media, audience segmentation, event organization, web traffic analytics, brand promotion and analytics, surveys and consumer research, campaigns, management of influencer and other partner relationships, social media content distribution and analytics, mobile application communications, contest administration, and customer engagement and analytics)
  • Customer service


In accordance with the CCPA, California residents have the right to request that we disclose the following information about our collection and use of “Personal Information,” over the twelve months prior to your requests:


  • The categories of Personal Information we collect about you.
  • The categories of sources for the Personal Information we collect about you.
  • Our business or commercial purpose for collecting, selling or sharing that Personal Information.
  • The specific pieces of Personal Information collected about you.
  • If we disclosed your Personal Information for a business purpose, a list of the categories of Personal Information we have disclosed in the prior twelve months.
  • If we sold or shared your Personal Information for a business purpose, a list of the categories of Personal Information we have sold or shared in the prior twelve months.


You also have the right to request that we delete or correct any of your Personal Information. In some circumstances we may not be able to honor your request for deletion or correction – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations.

To ask for a record of the information we hold about you, or to ask us to delete your information, please email us at info@andalusianolives.com, or call us at (+34) 615 691 010. You must provide enough information that we can verify who you are and that you are a California resident. We will only use personal information provided in a request to verify the requester’s identity and their authority to make the request.

We will not deny services, charge different prices, offer a different quality of service or otherwise discriminate against your for exercising your rights under the CCPA.


Non-U.S. Visitors’ Rights

Andalusian Olives’s business is directed to United States customers Non-U.S. persons, including persons visiting our U.S.-based physical or digital locations from other countries, should be aware that in visiting us you are agreeing to be subject to U.S. privacy law rather than the laws of your home country.


Changes to This Privacy Policy

This Policy went into effect, and was last revised, on the dates noted at the top of this webpage. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and change the date at the top of this webpage. We encourage you to look for updates and changes to this Policy periodically. Your continued use of the Services after any changes to this Policy are in effect constitutes your acceptance of revisions to the Policy.


Contact Us

We welcome your questions, comments, and concerns about privacy. You can contact Andalusian Olives Customer Service online at http://www.andalusianolives.com; by email at info@andalusianolives.com; by phone at +34 615 691 010; or by postal mail at: Andalusian Olives, LLC, 3 Germay Dr Unit 4 #5026, Wilmington DE 19804 U.S.A.